Uniform Commercial Code FAQs

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User accounts


User Accounts

Q1. Do I have to create a user account before I file?

A1.  No. User accounts are optional. You can search or file without one. 


Q2. Are there advantages to creating an account? 

A2.  Yes.  A user account allows you to:

  • Get certified documents and search reports,
  • Save information for later use,
  • Save a partially-completed form and come back to it later,
  • Track account filing activity, and
  • Register to receive master list updates.


Q3. How do I create a user account?

A3.  To create a user account:

  • Go to the UCC filing system.
  • Click on "Create user account" in the menu on the left-hand side of the page.
  • Enter the following;
    • User ID. The user ID can be letters or numbers, and must have a minimum of eight characters. Choose a user ID that will be easy for you to remember.
    • Password. The password is case sensitive and must have the following;
      • Eight characters,
      • One upper-case letter,
      • One lower-case letter, and
      • One number.
    • The password again to confirm it.
    • Email address. This address will be used if you need to reset your password, if you register for master list updates, or for other communications from our office about your account. Our office does not sell or give out these email addresses, and your email address is not subject to an open records request.
    • An organization name is optional. If you want your business or organization name on the account, enter it here.
    • Your last, first and middle name. Use the drop-down box to add a suffix, if applicable. Only the last name is required.
    • Your phone number (optional).
    • Your mailing address, including street, city, state, ZIP code, province (if applicable) and country.
  • When you have finished entering the information, click on "Submit."

When you have successfully created your account, you will be taken to the log in page.

If you click on submit and nothing happens after a few minutes, scroll to the top and look for error messages in red. The user ID may not be available, the passwords you entered might not have matched each other, or there may be required information missing from the form.


Q4. Can I see my filing history?  

A4.  Yes. To see the activity on your account:

  • Log in to your user account.
  • Click on "My account home" in the menu on the left-hand side of the page.
  • Click on "View filing activity."

The Account Activity page will show you up to 500 filings for the last 30 days.

If you need to see activity that is older than 30 days, or to get a report for a specific range of dates:

  • Click on "Obtain Report."
  • Enter the date range that you want included in your report. 
  • Click on "Obtain Report."


Q5. I forgot my password. What do I do?

A5.  To reset your password:

  • Go to the UCC filing system.
  • Click on "Login" in the menu on the left-hand side of the page.
  • Click on "Forgot password?"
  • Enter your user ID and the email address on your account.
  • Click on "Reset."

A temporary password will be emailed to you. The temporary password will expire after four hours.

When you get the temporary password, go back to the log in page and use the temporary password to log in to your account.

Once you are logged in, click on "Change password" in the menu on the left-hand side of page. See "How do I change my password?" (below) for more instructions.

Q6. How do I change my password?

A6.  To change your password:

  • Enter the old password.
  • Enter a new password.
    Passwords must have at least:
    • Eight characters (no special characters),
    • One upper-case letter,
    • One lower-case letter, and
    • One number.
  • Re-enter the password to confirm it.
  • Click on "Save."


Q7. Do you ever delete user accounts?

A7.  Yes. User accounts are deleted after they have been inactive for 18 months.