2023 Annual Report on Charitable Solicitations in Colorado

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8. Complaints filed with the Secretary of State

The Secretary of State’s office typically receives 20-30 complaints about charities per year, mostly from concerned citizens.

The chart below summarizes complaints about charities received by the Secretary of State over the past five years. Bear in mind that the Attorney General’s office also receives citizen complaints, as well as referrals from this office when allegations fall within the Attorney General’s jurisdiction.

Top five themes in complaints 2019 - 2023: Bar graph showing comparison between various types of complaints received. Graph shows: Misrepresentation approximately 18%. Nonactionable problems, approximately 13.5%. Governance issues, approximately 13%. Unregistered or expired, approximately 11%. Private benefit or inurement, approximately 11%.

There were 38 complaints in 2023, with a total of 58 types of allegations in calendar year 2023. Each complaint may contain more than one allegation (theme). Altogether from 2019 – 2023, 139 complaints were received with a total of 279 issues.

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